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Global Contact Center Workforce Management Analyst (multiple locations) Company Name: ChartisInsurance Position Description As a Workforce Management (WFM) Analyst, you will be a member of the Global Contact Center Team's Workforce Management staff working in the WFM Center of Excellence (COE). This team is responsible for collecting data from contact centers around the AIG enterprise that is used for trend analysis, generating management reports, forecasting staffing and developing Contact Center Representative (CCR) schedules. COE WFM Analysts also respond. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
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