Customer Service Trainee
CB Executives CB Executives Parsippany, NJ Parsippany, NJ Full-time Full-time $48,000 - $58,000 a year $48,000 - $58,000 a year 2 days ago 2 days ago 2 days ago CB Executives is one of New Jersey's leading clean energy firms in communications and client management.
Our company's foundation is based on our team member's unique personalities and their drive and partnering with clients and brands that we believe in.
Our newest project is working with a State-of-the-Art Renewable Energy firm to increase their market share throughout the tri-state area.
We are actively searching for passionate team players to join our team as Customer Service Trainees.
We focus on providing comprehensive training and an inclusive environment to highlight each employee's strengths and personality.
A diverse culture is a winning culture.
We encourage all candidates who desire to expand their career, are passionate about helping the environment, and want to do their part to make the planet more sustainable to apply.
The Customer Service Trainee plays a highly visible role in increasing awareness by addressing questions and concerns, and ensuring every customer receives top notch service.
Core Responsibilities as a Customer Service Trainee:
Maintain a positive image by following company guidelines and remaining professional while speaking with clients Communicate daily with all client relations managers, prioritizing and allocating the various responsibilities to increase customer satisfaction Coordinate and facilitate relationships between clients by answering questions that arise and defusing any concerns Implement and support any new relationship building strategies to ensure we keep our clients for the long-term Update client information in our system to ensure all information is as accurate as possible
Qualifications:
High School diploma or GED 1-2 years of experience in Customer Service, Client Service, Client Relations or a similar department Strong interpersonal and communications skills both verbal and written Able to speak effectively in interpersonal situations Strong independent work ethic, excellent time management skills, and organizational abilities Demonstrate the ability to seek improvement Job Type:
Full-time Pay:
$48,000.
00 - $58,000.
00 per year Schedule:
Day shift Monday to Friday Weekend availability Shift:
Day shift Weekly day range:
Monday to Friday Weekend availability Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our company's foundation is based on our team member's unique personalities and their drive and partnering with clients and brands that we believe in.
Our newest project is working with a State-of-the-Art Renewable Energy firm to increase their market share throughout the tri-state area.
We are actively searching for passionate team players to join our team as Customer Service Trainees.
We focus on providing comprehensive training and an inclusive environment to highlight each employee's strengths and personality.
A diverse culture is a winning culture.
We encourage all candidates who desire to expand their career, are passionate about helping the environment, and want to do their part to make the planet more sustainable to apply.
The Customer Service Trainee plays a highly visible role in increasing awareness by addressing questions and concerns, and ensuring every customer receives top notch service.
Core Responsibilities as a Customer Service Trainee:
Maintain a positive image by following company guidelines and remaining professional while speaking with clients Communicate daily with all client relations managers, prioritizing and allocating the various responsibilities to increase customer satisfaction Coordinate and facilitate relationships between clients by answering questions that arise and defusing any concerns Implement and support any new relationship building strategies to ensure we keep our clients for the long-term Update client information in our system to ensure all information is as accurate as possible
Qualifications:
High School diploma or GED 1-2 years of experience in Customer Service, Client Service, Client Relations or a similar department Strong interpersonal and communications skills both verbal and written Able to speak effectively in interpersonal situations Strong independent work ethic, excellent time management skills, and organizational abilities Demonstrate the ability to seek improvement Job Type:
Full-time Pay:
$48,000.
00 - $58,000.
00 per year Schedule:
Day shift Monday to Friday Weekend availability Shift:
Day shift Weekly day range:
Monday to Friday Weekend availability Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
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